Return Policy

Customer satisfaction is important to us.

Due to the nature of skincare products, returns may be limited once an item has been opened, used, or damaged after delivery.

If you receive the wrong item or your order arrives damaged, please contact us as soon as possible with your order number and photos of the product received.

Refunds or replacements may be reviewed on a case-by-case basis.

To request support with an order, please contact RKESS Essentials at +1 (917) 836-3155.